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michaelhq54's profile

Friday, March 29th, 2024 8:48 PM

Can I Use Cellular 24/7 For App/monitoring etc.

Hello, I wonder if all the services, including monitoring, control of the system with the app/cell phone, and any other communications, can occur without wifi. I want to install the alarm in a rental property, but it does not have wifi. Will the cellular service work instead?

Accepted Solution

Official Solution

Community Admin

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5.7K Messages

6 months ago

Thanks for the question, @michaelhq54 !

For those tuning in, the alarm system Base Station includes cellular communication, which acts as backup if WiFi is not available. So you'll be able to control the system remotely through the app, and it will be able to send signals to the Monitoring Service, even if there's no WiFi at all.

So in short, yes, you'll be able to install the system in a property with no WiFI/broadband internet. The only thing you wouldn't be able to do is perform a firmware update, as that process does require WiFi. But you can make sure that the Base Station and Keypad are updated at home, or even connect them temporarily to a WiFi hotspot to perform the updates onsite.

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