‎"Away" notification | SimpliSafe Support Home
 
gteichmann's profile

Thursday, June 27th, 2024 2:32 PM

"Away" notification

I don't have a monitoring plan but I used to receive a notification on my iphone

when my system was activated and in the  "away" mode . Is a monitoring plan now required for this feature ??

Thanks for any help.

Community Admin

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3.4K Messages

5 months ago

Hi @gteichmann, 

Were you subscribed to a monitoring plan in the past and then downgraded to our free Basic App Control plan? General Activity notifications for when the system has been armed and disarmed are only available with our Self-Monitoring and Fast Protect™ monitoring plans. For more information on what each monitoring plan includes, check out the service plan options article in our Help Center.

7 Messages

No I was not subscribed to any monitoring plan but I was surprised that I had this feature but it disappeared !!

I was under the impression that this was an included feature for any Simplisafe user.

Not too cool to provide it and then remove it later.

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