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m0guy's profile

Wednesday, June 19th, 2024 11:51 AM

Allow more custom pins

I'm just setting up my Alarm system and found I can only have 4 pins.

Well I'm a family of 4 people, so that's 4 pins all gone before I think about neighbours, dog walkers etc.

How the hell do I allow more people to be able to arm and disarm my alarm?? AND no sharing a pin is not a solution!

Captain

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6.1K Messages

3 months ago

@m0guy First, welcome to the community.  More than 4 would be nice, and has been requested for years, but there are ways to  work around this. Do a search and you will see multiple threads with suggested solutions.  For our family, our kids (okay, grown adults) share one, two neighbors share one, the fire dept has one encrypted in the dispatch system so they don't have to axe down our front door if they come and that leaves one spare that we rotate, if necessary, to others.

Again, while it would be nice, there are many other things I would like SS to work on first before this.

5 Messages

I'm buying a security system to help protect the most expensive thing I've ever bought which in turn is protecting my other possessions, I shouldn't have to compromise on that security.

Sharing PIN codes is not a solution. Do you share your laptop password?, Netflix account? the pin code to your bank cards? NO so why share the PIN to your house.

If you share the PIN changing it becomes a real pain as now everyone whose legitimately shared needs to remember the new number, it's not going to be something everyone finds memorable.

What happens if someone else reshares the pin code now it's to a wider group. But your auditing of who's using the PINs is not valid to identify who unset the alarm.

Using the "Master Code" to unset (Giving you 5 PINs) is also not the answer, just like with a computer you don't login with Administrator account, instead you promote yourself to admin when needed and revert back.

If you do have to give out your PIN and you only have the master code you've suddenly given someone else FULL control of your alarm system.

You might as well put the number of a bit of paper above the control Pad..

Adding more pins is not difficult. Back in the '80's it might have been a memory issue restricting the number of pins but not today.

Key Fobs are just WRONG in all accounts. If I lose my keys with the Key Fob on them then anyone picking up those keys can disarm and enter my house without any further effort, totally negating the alarm system.

Community Admin

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3.3K Messages

3 months ago

Hi @m0guy, 

The SimpliSafe system currently allows for one Master PIN which allows you to disarm your system and control its settings, as well as 4 Custom PINs to disarm your system only. 

As Captain11 said, we have submitted a request to our devs to add more PINs to the system. And when we have any news from them we will let everyone know over in this thread.

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