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waterpig's profile

Sunday, February 9th, 2025 6:15 PM

Viewing Camera on PC

Why won't my cameras stay on on my PC? I can view for about 53 seconds and then disconnects. I pay for

Self Monitoring with Camera Recording

Community Admin

 • 

1.1K Messages

12 days ago

@waterpig When viewing a livestream on the SimpliSafe website, it will time out after some time, but you should be able to view the livestream for longer than a minute. 

 

Does the livestream just end and the page closes out? Or do your cameras display a Disconnected error message?

 

If your cameras are disconnected, that means that they cannot maintain their WiFi connection. In that case, see the App Error: Camera Disconnected article in the Help Center to troubleshoot the camera's connection.

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