Video Doorbell Pro Motion Detection

No motion detection for 3 months. All complaints have fallen to deaf ears. Promised call from engineering not received. It was taken note of here by Davey D., looks like the company has stopped listening. It is time to teach them a lesson with class action, deactivation and shout out at social media. 

@davey_d​ Hi Davey! I can live stream from my phone with no issue. I ring the doorbell, it picks up, will work for a few hours, then it will go out again. It hasn't picked up motion for several days & cars have driven in front of my home, people have walked their dogs on the sidewalk in front of my home, the mall carrier has stopped by several times... all events have gone undetected. There are pillars on my porch but that should not be an issue when someone is walking up to my door to deliver a package. It's very frustrating & I've reached out to Simplisafe when it initially started. They sent a new doorbell. Same issue. I'm returning the Simplisafe doorbell, getting my money back, & going back to Ring. For the amount of money spent on the Simplisafe doorbell, I want it to work. 

@ashmak​ I'm returning the doorbell for a refund. I'm not going to wait months to see if it works. I ordered it a month ago & I've already had to get a replacement for the one they initially sent me & it's not working. I'll go back to Ring for my doorbell camera option. 

@Elle​ Good decision. I am also planning to move to some other service. Simplisafe is simply unresponsive and arrogant. I will deactivate monitoring services for good.