3 Messages
SimpliCam "no internet connection"
i have been having problems with indoor black camera, no internet connection. first on lasted about 9 months before calling simpisafe , they replaced with a second one. now this one after about 9 months is doing same thing. Is there a problem with indoor cameras?
Official Solution
davey_d
Community Admin
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5.7K Messages
9 months ago
Hi @gmrolek ,
It sounds like you've been working with our Support team already, so you would have gone through the basic troubleshooting for your WiFi's connection, etc. Do you remember where you got stuck before the agent opted to replace the camera?
What happens when you try to reset your camera? Does it respond?
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gmrolek
3 Messages
9 months ago
System is a 2.4 , there is no problem with outside camera which is inline with indoor camera and only20ft away from base station
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