4 Messages
SimpliCam Losing WiFi Connection
My outdoor cameras seem to be working okay for now. No more alert loops since I removed and rebooted the camera. Now, I have another issue though. One of my indoor cameras, which hasn’t given me any problems for years. Is suddenly losing the WiFi signal each night (flashing red) and then going to steady white . It dies this for about 10 min three times a night. I bought a WiFi extender but this did not solve the problem. And yes, I did remove, reboot, and reinstall tge camera. Unfortunately, the real value if a security system is reliability and peace of mind and these features are failing fast.
emily_s
Community Admin
•
3.3K Messages
10 months ago
Hi @Tjscan,
I broke off your comment into its own post so we could further troubleshoot your SimpliCam's WiFi connection. I recommend using the SimpliSafe mobile app's Connection Check tool to see if there are any issues between your network and camera. This tool will run a scan on the camera, and then provide additional troubleshooting steps based on the results. You can find the steps to using the Connection Check tool, and learn more about the system's network requirements, over in this Help Center article.
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