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Outdoor Camera won't turn on.
I performed an incomplete setup for my outdoor camera before I had to go to bed. It wouldn't let me complete the setup so I thought I could remove it then add it again. After I removed the camera from my list, it won't turn on. The battery is fully charged and I tried holding down the button on the back, but the LED won't turn on and nothing else is signaling that the camera has power.
emily_s
Community Admin
•
3.3K Messages
4 months ago
Hi @wmwiegand,
If you do not see any LED light on your Outdoor Camera, that would indicate that it doesn't have sufficient power. I would first take out the battery in the camera and ensure that it has been assembled correctly.
The three gold circles on the battery should be facing up and match up with the three gold prongs located in the camera's battery slot. Once the battery is in, secure the lens to the body of the camera by twisting it clockwise all the way until it can no longer move. Then, the camera should make a high-pitched chime and flash white, indicating that it is ready for setup.
If the camera does not flash white, try resetting it again following the steps from this Help Center article.
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