‎Outdoor camera won't reconnect | SimpliSafe Support Home
 
jdlawson2586's profile

Thursday, February 8th, 2024 3:53 AM

Outdoor camera won't reconnect

My outdoor camera will not reconnect after recharging. I've taken the battery out several times, Deleted it from the system, tried to reset and it just flashes blue and will not reconnect. The firmware version is v1.15 

Community Admin

 • 

3.4K Messages

10 months ago

Hi @jdlawson2586, 

It sounds like your Outdoor Camera is experiencing this known issue, which has recently been resolved.

Since resetting the camera did not help, the next step would be to contact our Support team for further troubleshooting - including possibly replacing your camera.

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