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Outdoor Camera Not Recording Motion
My Firmware is currently up to date. However my outdoor camera at my front door is not working with it's motion detector. I can turn it on and take video, but it will not activate itself. Is there something I can do to get the motion detector to be on?
emily_s
Community Admin
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3.3K Messages
7 months ago
Hi @diamondshadow55,
I broke your comment off into its own post so we can continue to troubleshoot your camera here.
I'd first recommend checking this camera's settings in the SimpliSafe mobile app to ensure that Motion Events are still turned on. You can do this by going to My System > Camera Settings > select [your Outdoor Camera] > Motion Detection > Motion Events.
If Motion Events are enabled, I would then be curious of the camera's setup, e.g how high up its mounted, its angle, what's in view, and how far away it is from the Base Station. Knowing this can help with further troubleshooting.
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