1 Message
Number of devices connected
I am wondering how many devices can be connected to Wi-Fi without having connection issues? I currently have a doorbell/camera on the front door and six other Simplisafe outdoor cameras, 4 door sensors and a motion detector on my Simplisafe system. I keep getting an error that the doorbell/camera and one other outdoor camera are not connected.
dlpsr
1.6K Messages
6 days ago
The question is are they or are they not really disconnected/offline? Each case could be different for each install of course.
Mine shows two OD cameras offline for the last several days in the app. When I open one or the other, I have to hit retry, but they open.
Connection checker says they have a good connection.
Live view works, slow as usual, lol, and detections work, videos send.
This happened since all 5 OD cameras said they were "supposedly offline" the other day out of the blue. Were they offline? Who knows?
Seems like an app or server glitch on my end, IMHO. I'm just waiting it out as usual.
The never ending story.
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simplisafe_admin
Community Admin
•
1.5K Messages
5 days ago
@ronwed A few different things could cause weak Wi-Fi strength for those two cameras, it may not always be due to the number of devices connected to your network. It could be due to:
If you haven't already, we recommend checking out the How to Improve Wi-Fi Signal Strength article in the Help Center. This will walk you through all the different avenues to improve the connection for your Video Doorbell Pro and Outdoor Camera.
(edited)
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dlpsr
1.6K Messages
5 days ago
That doesn't explain my two showing offline in the app but actually not exactly offline, and refresh does not change it.
I have to click retry, but they connect for live view and detections, videos send and receive.
Your connection check says excellent connections. 5 other SS cams are connected as usual.
I'm not looking for SS pasted help, you rarely give much that's useful anyhow.
I'm just sayin these are the facts on the ground, here.
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