4 Messages
My outdoor cam records motion even when motion is turned off??
My outdoor cam records motion even when motion is turned off?? The only change is I put up my Christmas lights. Please help me understand
4 Messages
My outdoor cam records motion even when motion is turned off?? The only change is I put up my Christmas lights. Please help me understand
emily_s
Community Admin
•
3.3K Messages
10 months ago
Hi @Skaras,
I would recommend toggling your Motion Events setting on and back off again to ensure that it is sticking. It can also help to reset your Outdoor Camera by pressing and holding the pairing button on the back of the camera for 30 seconds. Once you release the button, you will be prompted to set it up again in the SimpliSafe mobile app.
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