‎Doorbell Humming even with a Chime Connector installed | SimpliSafe Support Home
 
ScottD413's profile

Saturday, September 14th, 2024 10:40 PM

Doorbell Humming even with a Chime Connector installed

After installing a camera for my front door, my doorbell box inside the home was making a "buzz/humming" sound. I got a chime connector from SimpliSafe and installed it but the buzzing has not stopped

Community Admin

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5.7K Messages

2 months ago

Hi @ScottD413 ,

Our Support team might have asked this already, but I wanted to double-check just in case. Do you know if your wired doorbell system is analog/mechanical or digital, or a multi-tone type? Unfortunately, the Video Doorbell Pro is designed only for analog systems, which is what most households have.

2 Messages

Hi.  Thank you for responding. Yes, it is analog

Community Admin

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5.7K Messages

@ScottD413​ ah, then perhaps either there's a connection in the wiring that isn't quite right, or the wrong voltage is going through? 

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