‎Doorbell camera stopped working | SimpliSafe Support Home
 
djlane1's profile

7 Messages

Wednesday, March 12th, 2025

Doorbell camera stopped working

My doorbell camera stopped working, the light is off, but the ringer still works when I press the button. 

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Community Admin

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1.6K Messages

5 months ago

@djlane1 Have you checked out the Video Doorbell Pro Stopped Working guide in the Help Center? This will take you through the steps of checking the Video Doorbell Pro's setup to ensure that it is getting proper power, and lists the steps to reset the device to clear it from an unresponsive state.

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