Could I Have just caught someone watching us through our Motion Camera?

I now have had a text 3 different times telling me that my system was armed somehow when it was already armed hours before. I've changed my password several times, but it keeps happening.  1st time I heard the text and then the shutter click open & I was right there to see the camera recording. It said it was armed "remotely". Once I figured out that I had to log in on a computer instead of the app to change my password, I unarmed & armed it thru the computer & THAT is what shows up as arming remotely. The 2nd time it happened, I woke up & glanced at my phone around 3 AM & had a text around 2:30 saying it was armed "home" on the app. I wasn't around to look at the camera that time. No recording showed in my timeline either time & I didn't get any alert that someone logged in from anywhere, but should I always get notified when I sign in? No one else in my family has the app or the password.  It has to be someone that hacked in somehow.  Today it was armed away again when it was armed away hours before. There was no one home or leaving at that time & no way to know if the camera was recording because nothing showed in my timeline.  I have contacted simplisafe more than once & get nowhere. No explanation, no Investigation, no contact from anyone higher up - just the same bull about no one being able to make the cameras record or no one can view them because they are encrypted which I don't believe. If someone can keep hacking into my account after I keep changing the password, they can record, arm & disarm the system. They tried to say I had some automatic or scheduled thing set, but I didnt even know that was an option. There was no system status check (or whatever it is called) before it happened at anybody the times it happened. No one in my household has the login info except me. I'm about to change the password AGAIN, and about to drop the alarm system entirely if someone can't figure out what other phones or computers are logged into my account or provide someway for me to view who is logged in & block them or log them out, like you can logout devices & tvs, etc from your Google account. I feel like someone is preparing to disarm the system & break in when they can tell we have left the house.  I DO NOT FEEL SAFE ANYMORE & no one at Simplisafe so far has really acted like they are concerned whatsoever!

@bunky67​ It sounds like you are experiencing a rare, known issue where the Base Station re-announces its current armed state when checking in with our service.

Please know that your system is completely secure, no one has logged in or gained access to it without you knowing. And with our security measure of 2-Step Verification in place, no one would be able to log into your account without a code getting send to you via email or SMS. 

You can also always see what devices are logged into your SimpliSafe account in the mobile app by going to: the three-bar menu > Account Settings > Manage Logins. And if there are any devices that you do not want logged into your account, you can log them out by tapping the red X next to the device name.

But to resolve this issue, please update your Base Station's firmware if you have not already. Our latest firmware update includes a fix to this issue.