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Ldrunn6r's profile

Friday, June 28th, 2024 7:02 PM

Camera Motion Detected, but

Camera motion detected, but no video to show the motion.  What am I doing wrong?

Official Solution

Community Admin

 • 

5.7K Messages

4 months ago

Hi @Ldrunn6r ,

It does sound like your camera is online (that's why it was able to pick up the motion). But when it tried to send the recording through your home's WiFi connection, it had trouble. So we'll need to troubleshoot the WiFi to make sure that it's working properly. We've got a guide on the Help Center that can take you through it.

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