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smithlee20's profile
smithlee20

2 Messages

Saturday, June 4th, 2022 8:04 PM

Camera Come on while disarmes

Our camera just came in and recorded us in the front room. Alarm is disarmed and set to only record when armed. Looked in time line and it showed a test signal had just been received and this showed it had disarmed the alarm, which wasn’t armed by the way. Any ideas?

Thanks

Lee 

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4 months ago

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jccat5016

2 Messages

4 months ago

One camera light shows white other stays blue ???

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jccat5016

2 Messages

Is this part of the problems your having?

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4 months ago

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emily_s

Community Admin

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3.4K Messages

@jccat5016​ Whenever the SimpliSafe system is disarmed, your cameras will come on and film a short recording. This is an intentional feature so you have footage of who disarmed your system. 

Are the lights on your cameras blinking or solid? A solid white light means that the camera is trying to connect to Wi-Fi, while a blinking white light indicates that the camera is ready to be setup. 

A solid blue light means that the camera's privacy shutter is open and its ready to record motion, and a blinking blue light means that the camera is currently recording or its live stream is being viewed. 

For more details, check out the SimpliCam Wired Indoor Camera LED Status Light Colors article in our Help Center.

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4 months ago

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