‎Burgalary Attempt, Simplisafe Outdoor Camera didn't capture anything | SimpliSafe Support Home
 
sdubal's profile

Tuesday, April 22nd, 2025 7:11 PM

Burgalary Attempt, Simplisafe Outdoor Camera didn't capture anything

Hello All,

Today morning i noticed about the burglary attempt in my cars (Cars were opened and swiped). I see  glovebox and storage opened for both cars.  I immediately checked my Simplisafe frontdoor camera

and i see nothing.  My camera setting were to detect human motion with high sensitivity, but it didnt capture anything. Carefully noticing i see it had missed recording multiple such events.

I am now thinking of replacing my security system. 

Community Admin

 • 

1.4K Messages

20 days ago

@sdubal We sincerely apologize about this situation. Please know what we have escalated your case details to our Specialist team for further investigation. A senior agent will be in touch ASAP to help.

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