‎adding hardware from another system | SimpliSafe Support Home
 
sbrockman60's profile

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Tuesday, August 5th, 2025

adding hardware from another system

how do I add an outdoor camera from someone who isn't using it anymore

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Official Solution

Community Admin

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1.6K Messages

24 days ago

@sbrockman60 The individual who gave you the Outdoor Camera will need to remove the camera from their system first. They can do this in the SimpliSafe® mobile app by going to My System > Camera Settings > select [the Outdoor Camera] > scroll to the bottom of the screen > X Remove Device. 

 

After they have removed the camera from their system, you can add it to yours. For more information on installing the Outdoor Camera, check out our Outdoor Camera Installation Guide

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thank you!

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