2 Messages
Web Dashboard/how to stay logged in?
I work from home and like having the web dashboard on my computer so I can see cameras all at once. It works great except it keeps logging me out every few minutes. I'm using Google Chrome. It's a hassle to type my email and password every time I want to view cameras. How do I stay logged in on the web dashboard?
Official Solution
davey_d
Community Admin
•
5.7K Messages
2 years ago
Hi @beckybb ,
Our camera systems are designed for emergency response, and not so much surveillance.
And of course, we do want to keep your account secure. For example, if you left your account logged in on a computer that could be accessed by other people, your system and account would be at risk. That's why the auto-logout is in place.
So unfortunately, the use case you have in mind is currently not supported.
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studiof2abee
1 Message
2 months ago
Simplisafe is good in some ways, but not in others. I too want to keep a computer web page open to monitor cameras and am quickly logged out by Simplisafe. Not only do I have to login (sometimes twice) but I have to then wait for a security code to come to my phone and enter that too.
How about providing a way to keep the camera monitoring page without having to stay logged in to the account. That way you can keep me safe and not hamstring me at the same time. Here's a hint: give customers what they want and you'll stay in business longer.
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