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dcoonley's profile
dcoonley

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Friday, September 22nd, 2023 4:21 PM

Voice alerts not longer work after ios 17 update

Voice alert when you turn system off etc and when you turn it on and door open no longer work  the voice is turned off and does not turn on

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Updated 

1 year ago

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emily_s

Community Admin

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3.4K Messages

1 year ago

Hi @dcoonley, 

Just so I have this right, the Base Station no longer gives an announcement for things like turning off your system and when an Entry Sensor is opened? I would recommend resetting your Base Station by taking the following steps:

  1. Remove the power plug from the Base Station, which will reveal the security screw.
  2. Unscrew the security screw using a Philips head screwdriver.
  3. Twist the entire bottom panel counter-clockwise, and pull away to open the battery compartment.
  4. Take out one battery. This will fully power down the Base Station.
  5. Wait 3 minutes with the Base Station fully powered down.
  6. Reinsert the battery and reassemble the Base Station.

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