1 Message
Time stamp on events is gone
When I look at events the app no longer shows the time of an event. Videos show time when clicked but not other events like when the system is armed or disarmed.
1 Message
When I look at events the app no longer shows the time of an event. Videos show time when clicked but not other events like when the system is armed or disarmed.
emily_s
Community Admin
•
3.3K Messages
5 months ago
@harp6625 Are you noticing this while using the SimpliSafe mobile app on an iOS device? We recently identified an issue with the iOS app where timestamps in the timeline were getting cut off.
Our engineering team rolled out a hotfix to resolve this issue. If you go to the App Store and update the SimpliSafe mobile app to version 2200.10.0 or higher, you should see the timestamps again.
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randuchie
4 Messages
5 months ago
I had this issue even with my iPhone app at the latest version, 2200.10.0. To fix it, I deleted the SimpliSafe app from my iPhone and redownloaded from the Apple iPhone app store. Now the time stamps are showing. Hope this helps
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