1 Message
Remove one property from a two property account?
It looks like I have two properties listed under my account, but in the app, only one is active (I only have one property I want monitored) and I'd like to remove one of them. Is this possible? I can't find instructions on how to do this and it's not listed as an option under settings or similar in the app. Thanks!
Official Solution
davey_d
Community Admin
•
5.7K Messages
2 years ago
@rozichkyle @Frunzala ,
We don't typically delete inactive locations, because there are records attached (for example, payments records, etc.). But you have the option of hiding them from view.
The changes should be reflected immediately.
6
0
captain11
Captain
•
6.1K Messages
4 years ago
0
0
rozichkyle
1 Message
2 years ago
has this ever been answered.? I am trying to do the same thing but am not having any luck
0
0
Frunzala
1 Message
2 years ago
I chatted up support and they said you'd have to call in order to have an address removed, no option for DIY:
"We understand that you want to remove a property under your account.
Unfortunately, you'll have to contact us over the phone for this."
0
0
ronmel1986
3 Messages
2 years ago
Bad design, so let me understand this , a person can create a property thru the app but can't remove it, what if you spelled it wrong or no longer have it , or make duplicate, engineers need fix this
1