‎remote access to system | SimpliSafe Support Home
 
blockhart307's profile

Saturday, March 22nd, 2025 2:06 PM

remote access to system

Turn my SS system on/off when away from home

Official Solution

Community Admin

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1.2K Messages

8 days ago

@blockhart307 You can use the SimpliSafe mobile app to remotely arm/disarm your system.

  1. Open the SimpliSafe app on your phone
  2. Navigate to the Overview tab on the bottom left corner of the screen
  3. You will then see three circles on the screen that read Off, Home, and Away. Tap on the button to arm your system in its desired mode

Captain

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6.3K Messages

10 days ago

@blockhart307 Obviously this shouldn't happen, and a post in the community isn't going to resolve it. Suggest you call support immediately, troubleshoot and if no reason found politely request it to be escalated to a specialist.  Please post your outcome here if you get a chance.

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