1 Message
multiple login devices
We have 3 employees that need to login from their device. Only two can login but the third one cannot. Why not?
1 Message
We have 3 employees that need to login from their device. Only two can login but the third one cannot. Why not?
emily_s
Community Admin
•
3.3K Messages
1 year ago
Hi @info_talavera,
You should be able to log into your account from as many devices as you'd like. Does your employee who can't log into the account see any type of error message on the screen when they try to sign in? I would check to ensure that they are using your correct login credentials. If they are, I would recommend that they remove the SimpliSafe app from their device and redownload it.
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