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Cj962's profile

Thursday, May 23rd, 2024 8:27 AM

Multi Factor Authentication - SMS Phone Numbers

By default Simplisafe sends the MFA text to the first number on the list. 

I put in my user name, then my password, and it automatically sends the text to that number.  If I want it to go to another number, I have to select the other number, then it sends a second text.

I'd like to be able to select which number gets the SMS text before one is sent.  Is that possible?

Official Solution

Community Admin

 • 

3.4K Messages

6 months ago

Hi @Cj962, 

When using Multi-Factor Authentication, a verification code will be sent to your first primary contact by default. To select a different number to get a verification code, you will need to tap the > arrow on the right of the phone number to choose another number. Unfortunately, there is no way to select which number gets the code before the first text is sent.

7 Messages

Thanks. I was afraid of that.  It would be a nice capability to have.

3 Messages

1 month ago

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