16 Messages
Having issues posting ideas to the support community
Is anyone else having issues with being able to post "Ideas" to the support community? I click on "Ask a question", then select the "Ideas" radio button, and then type the Title, Description, and select a Category. The "Topic" field shows no options, so I'm unable to post. Thoughts?
captain11
Captain
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6.1K Messages
8 months ago
@MattR768 If you are using Chrome, make sure you are allowing 3rd party cookies (eye icon with a line through it on the top right side. If you are allowing, I would chat with support to see if they can assist.
Please post your outcome here if you get a chance.
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MattR768
16 Messages
8 months ago
Yeah...didn't work...
Already chatted with support and they weren't able to figure it out...
I can share screen captures if desired.
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emily_s
Community Admin
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3.3K Messages
8 months ago
@MattR768 What browser were you using when you noticed this issue? And were you using a desktop or mobile device to post? If you let me know we can try to replicate this issue on our end.
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mfmike
4 Messages
8 months ago
I also had the same problem. Using Firefox
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bdandrews
3 Messages
16 days ago
Ugh. Same. I cant post anything because the "topic" field wont accept any topics. I am starting to think i chose the wrong system.
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