‎Doorbell plays setup button for a sensor | SimpliSafe Support Home
 
john6e2ac8's profile

Friday, March 21st, 2025 3:13 PM

Doorbell plays setup button for a sensor

I've searched through the forum, nothing really describes how to fix this.  How do you make the doorbell place a regular tone like the rest rather than starting the last support video's audio.

Community Admin

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1.2K Messages

11 days ago

@john6e2ac8 It sounds like you may be experiencing this known issue. This was previously resolved with a past update, so we recommend updating your SimpliSafe mobile app.

 

If updating the mobile app does not help, try deleting and reinstalling the app on your phone and resetting the Video Doorbell Pro.

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