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Friday, June 5th, 2020 3:14 PM

Chrome

I am not able to log in to my SimpliSafe account on Chrome. I have cleared cookies. I am able to log in on Safari.

1 Message

4 years ago

I am experiencing the same thing. Has there been any further investigating into this matter?

Community Admin

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536 Messages

4 years ago

Hi @c.taylor,

If you're having problems logging into SimpliSafe.com through Chrome but are able to login properly through another browser, we recommend that you try logging in through an Incognito window in Chrome. If that works successfully for you then it is likely that it is an extension that is installed in Chrome that is causing your issue.

SimpliSafe Social Team
SimpliSafe Home Security

4 years ago

It's your popup blocker; I use uBlock Origin, and once I disable it for Simplisafe.com, the dashboard loads fine.
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