1 Message
Cameras delete from app
Hello,
Every few months, my cameras are deleted from my app, and I have to set them up as new. Any ideas on how to avoid this, as some of the cameras are at a remote location?
1 Message
Hello,
Every few months, my cameras are deleted from my app, and I have to set them up as new. Any ideas on how to avoid this, as some of the cameras are at a remote location?
simplisafe_admin
Community Admin
•
1.7K Messages
3 hours ago
@igroeschell This is very odd - devices should not be removed from your system at random. How do you notice that this has happened? Do the cameras stop detecting motion, or do you just no longer see them in your system?
Do you have multiple system locations on your account? If so, is it possible that you have another system pulled up on your phone that typically does not have a camera attached to it?
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