‎App Update - Refresh Issues | SimpliSafe Support Home
 
Postman77's profile

Saturday, December 3rd, 2022 4:10 PM

App Update - Refresh Issues

As of the latest App update (for android) refreshing any screen takes you back to the home monitoring page (with the OFF, HOME, AWAY buttons) instead of keeping you where you are. 

For instance exiting a live camera feed or refreshing the feed page takes you back to the home screen. Same with refreshing the timeline page. Previously it would refresh the current screen without any redirect. 

Rather annoying if an intentional change as I don't want to have to keep returning to the page I was at to look at the latest info. If its a bug: hopefully it will be addressed. 

1 Message

2 years ago

I'm experiencing the same issue, very frustrating. I've rebooted my network, my phone, uninstalled and reinstalled the app and nothing has helped.

29 Messages

@ddean​ It definitely only appeared for me after I updated the app. So it's something SimplieSafe pushed out. 

I'm hoping this was a bug that slipped in though and not intention. Because its clunky UI design. 

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