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simongrant's profile

Wednesday, March 6th, 2024 7:47 AM

App Lock Pin

Is there a way to disabled the App Lock Pin?

I keep my phone secured, so I don’t want to keep having to manually enter the App Lock PIN each time I open the app. 

Official Solution

Community Admin

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3.4K Messages

9 months ago

Hi @simongrant, 

As Captain11 said, you can disable the App Lock Pin in the SimpliSafe mobile app by going to Menu > App Settings > Configure App Lock > Remove App Lock Pin. 

These steps are the same on both the iOS and Android app.

Captain

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6.2K Messages

9 months ago

@simongrant Sure is a way. Open the app, tap on the upper right "hamburger" menu, select "App settings", then "configure App Lock" and on the bottom of the screen in red is "Remove  Lock Pin"

Please note this is on the Android app but I am confident it is the same as the iOS version too.

All else fails, call or chat with support. Have a great day!

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