Sensors Offline

@davey_d​ Any chance there will ever be a "base station extender", like a wi-fi extender?

@davey_d​ I have the same problem. It is totally random how some sensors will go offline. Your response is always the same - interference. How can one of eight sensors in the same room 25 feet away from the base randomly go offline. A different one on a different day. The same ones that have worked without a problem for two years. Not to mention that sensors far away from the base and separated by multiple walls don’t go offline. I am ready to throw the whole thing away and start over with something new.

Was this the same room that you and I were troubleshooting last week? I did say that it can be difficult to pin down the cause when troubleshooting interference. But whatever it is, there has to be something causing it.

Perhaps there's a device with a transmitter in that room that doesn't have the range to affect your other sensors, just the ones in this room. It would usually be a fairly simple device, like a ham radio, or a wireless weather station. Or it could be one of those smart switches, because I know there are a few models that operate on similar frequencies to SimpliSafe's sensors.

Since you've already tried a few things, like swapping around specific sensors, and trying different spots on the same windows, I'm assuming you've also  already tried moving the Base Station to a different spot as well? We might even want to try replacing the Base Station, just to rule that out.