‎Nicci | SimpliSafe Support Home
 
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2 Messages

Monday, April 14th, 2025

Nicci

I have a loft in my home and the base station is on the ground floor and I don't hear the door bell chime. Is there and additional chime that I cam install in my loft?

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Official Solution

Community Admin

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1.5K Messages

4 months ago

@niccij36 There is not an additional device that can relay the Base Station's chime whenever the Video Doorbell Pro is rung. But if you enable push notifications on your phone, you will receive a notification whenever it is rung.

2 Messages

Thanks, I do have that but the notification doesn't make a sound and I am not always looking at my phone. 

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