‎Lost Outdoor Camera Magnetic Mount | SimpliSafe Support Home
 
66WARRIOR's profile

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Monday, June 17th, 2024

Lost Outdoor Camera Magnetic Mount

I WAS CHARGING MY OUTSIDE CAMERA AND LOST THE MAGNET SOMEHOW. DO YOU HAVE REPLACEMENT MAGNETS?

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Former Community Admin

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5.7K Messages

1 year ago

Hi @66WARRIOR ,

You can reach out to our Support team and we can create a replacement order for you!

2 Messages

8 months ago

your support team sucks!!!!

Captain

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6.4K Messages

@choup2​ Can you elaborate a bit?

2 Messages

8 months ago

i've called customer service and remained on the line for 45 minutes - twice!  first time I was disconnected after 20 minutes so I called back and still no results.  I've looked online for the particular part I need and can't see it anywhere on your site.  I'm being forced to waste to much of my valuable time just to getting what should be a simple operation

Captain

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6.4K Messages

@choup2 Sounds like they are slammed but that is no excuse. Can you try chat support? What questions to you have? Possibly I or someone in the community can assist.

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