2 Messages
base station not 'beeping' when entry sensor open in alarm mode
Hi everyone,
In arm mode my base station will 'beep' when my door (an entry sensor) is open and I will key-in the code. Lately in few instances it did not make the beeping sound when the door is open eventhough the system is armed (the base station light is on). I've been using the system for about 2 years now.
Can anyone help? TQ
Sav_SS
Community Admin
•
57 Messages
27 days ago
Hi @boharimajid,
The first step for any sensor issue, is to remove the sensor from your system and re-pair. You may also want to ensure that the battery has not died.
To remove your Entry Sensor:
Open the SimpliSafe® Mobile App on your phone or tablet
Choose My System from the bottom navigation bar
Select Device Settings
Tap on the sensor you wish to remove
Choose ‘Remove Device’
Once you have removed your sensor, you can add it back using our Installation Guide.
Thank you
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