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The Smoke Detector, Carbon Monoxide Detector, and 2-in-1 Smoke & CO Detector all feature a Tamper Switch, to make sure that the device is properly secured into its mounting bracket.It’s a small button on the back of the unit that is normally held down by part of the mounting bracket. When it is
LED / Lights
Help Center Article
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Smoke & CO Detector
You may encounter a constant yellow light that is not accompanied by a chirp on your Smoke Detector, CO Detector, or Smoke & CO Detector, accompanied by the app error “Tampering Detected”. This is an indication that the Smoke and/or CO Detector is not fully attached to its bracket, and needs to
Troubleshoot an Issue
SimpliSafe's Smoke Detectors use photoelectric sensors, meaning they detect smoke through the distortion of a light beam inside the detector. Photoelectric smoke detectors will detect smoke faster than other detector types but can occasionally result in a false alarm. False alarms often occur w
Errors / Warnings
Smoke Detectors
The Smoke Detector has several light states that reflect the status of the device and change with the presence of smoke within your home. This guide will highlight the various indicators and their meanings. IndicatorMeaningRed flashing light every 5–6 minutes and no soundsNormal.Red flashing light e
The Smoke Detector takes a single Panasonic CR-123A Lithium 3V battery and has a life expectancy between 3-5 years depending on usage.To change your Smoke Detector battery, twist it off its bracket and open the back panel. Then, replace the lithium battery and put the device back in place.
Battery / Power
When the Smoke Detector detects particulate consistent with smoke, it will sound the alarm to notify you of the potential hazard.After the alarm has sounded two things will happen at once, depending on your monitoring plan. The first Primary Contact will receive an Alarm Text, and also a phone call
Install / Set Up Help
The Smoke Detector alerts you at the first signs of smoke. Use this guide to install your Gen 3 SimpliSafe Smoke Detector.