‎Smart Locks | SimpliSafe Support Home
Skip to main content

Conversation List

Filter by

(29)
Smart Lock Series 2 Overview and Installation Guide

Overview The Smart Lock Series 2 makes sure that your door is always locked—even if you forget. It secures your door the minute you arm your system and unlocks it when you disarm. You can even set a timer to keep your door locked when you need it most. You don't even need a key. Just use the PIN Pad

Install / Set Up Help

Help Center Article

 • 

Smart Lock Series 2

SA
Smart Lock Overview and Installation Guide

Smart Lock integrates seamlessly with your SimpliSafe system, allowing you to control access to your home with ease.

Install / Set Up Help

Help Center Article

 • 

Smart Locks

Calibrating the Smart Lock Series 2

To keep your Smart Lock working as intended, we recommend calibrating it every 6 months to help it stay aligned with your door. If for any reason you are having trouble with your Smart Lock, calibrating the lock can help get everything synced and running smoothly again. By calibrating the Smart Lock

Features / Settings

Help Center Article

 • 

Smart Lock Series 2

Smart Lock Offline

There are different steps to take to troubleshoot your Smart Lock being offline, depending on whether the error appears intermittently or persistently within the SimpliSafe® App. If the Error is Intermittent: If you see the error appear intermittently within the SimpliSafe® App, and it goes away wit

Errors / Warnings

Help Center Article

 • 

Smart Locks

Smart Lock Series 2 Offline

There are different steps to take to troubleshoot your Smart Lock being offline, depending on whether the error appears intermittently or persistently within the SimpliSafe® App. If the Error is Intermittent: If you see the error appear intermittently within the SimpliSafe® App, and it goes away wit

Errors / Warnings

Help Center Article

 • 

Smart Lock Series 2

How to Find the Serial Number for Your SimpliSafe® Device or Camera

During troubleshooting or for account verification purposes, you may be required to identify the serial number for a product within your system. You can easily find the serial number for your devices or cameras within the SimpliSafe® Mobile App. Using the SimpliSafe® Mobile App: Open the SimpliSafe®

Help Center Article

 • 

Product Support

SA
Calibrating the Smart Lock

To keep your Smart Lock working as intended, we recommend calibrating it every 6 months to help it stay aligned with your door. If for any reason you are having trouble with your Smart Lock, calibrating the lock is a great first step to take to get everything synced and running smoothly again. By ca

Features / Settings

Help Center Article

 • 

Smart Lock