‎Glassbreak Sensor | SimpliSafe Support Home
Skip to main content

Conversation List

Filter by

(10)
SA
How To Replace Glassbreak Sensor Battery

The Glassbreak Sensor takes one (1) CR-123A Lithium 3V battery and has a life expectancy of up to 3 years depending on placement and usage.To change your Glassbreak Sensor battery, slide the sensor up and off its bracket. Then, replace the lithium battery and put the device back in place.If your sen

Battery / Power

Help Center Article

 • 

Glassbreak Sensor

How Does the Glassbreak Sensor Respond During an Alarm

Glassbreak Sensors are programmed to listen for the specific frequency of windows breaking. They're even sensitive enough to know the difference between a plate breaking, and a window breaking. Inside SimpliSafe’s Glassbreak Sensor is a small microphone that is calibrated to react to the sound

Install / Set Up Help

Help Center Article

 • 

Glassbreak Sensor

SA
Sensor Not Responding For Multiple Sensors

If you are seeing the error “Sensor Not Responding” for multiple sensors throughout your home, this may indicate an underlying issue with the placement of the Base Station that needs to be addressed.We recommend that you place your Base Station in a centrally-located area within your home or busines

Errors / Warnings

Help Center Article

 • 

Base Station

SA
Adhering Sensors to Surfaces

Installing SimpliSafe® sensors takes less than a minute! In most cases, sensors can be mounted on walls by using the adhesive strips on the back of each device. However, there are some situations where the sensor may not adhere to the wall effectively, like:Brick surfaces: the surface can be rough i

Install / Set Up Help

Help Center Article

 • 

Sensors

SA
Glassbreak Sensor Not Responding

The warning ‘Sensor Not Responding’ for a Glassbreak Sensor can be caused by a couple of things, including a low battery or a weak connection between the device and the Base Station.As a first step, we’d recommend ensuring that the battery is correctly installed. To do this:Slide the sensor off its’

Errors / Warnings

Help Center Article

 • 

Glassbreak Sensor

How to Rename a SimpliSafe® Sensor

There may be a point where you need to rename a sensor for your SimpliSafe® System. Renaming a sensor can be done easily through the SimpliSafe® Mobile App, but you can also rename a sensor using your Keypad. The following will walk you through these steps for each platform so you can pick whichever

Features / Settings

Help Center Article

 • 

Sensors

SA
Glassbreak Sensor Offline

If your Glassbreak Sensor is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Glassbreak Sensor takes a single (1) CR-123A Lithium 3V battery and has a life expectancy of up to 3 years depending on placement and usage

Errors / Warnings

Help Center Article

 • 

Glassbreak Sensor