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Why Is My Entry Sensor Shown As Open When My Door Is Closed?

If your Entry Sensor is showing as open, despite doors or windows being closed, one of two things may be contributing to the issue.

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Entry Sensor

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Adhering Sensors to Surfaces

Installing SimpliSafe® sensors takes less than a minute! In most cases, sensors can be mounted on walls by using the adhesive strips on the back of each device. However, there are some situations where the sensor may not adhere to the wall effectively, like: Brick surfaces: the surface can be rough

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Sensors

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How do I remove my Entry Sensor magnet (the smaller part of the sensor) from the wall?

The Entry Sensor magnet uses a slightly different adhesive than the other sensors. Remove the magnet by rotating the magnet slowly until the adhesive loosens and you can pull it off the wall.

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Entry Sensor