‎Water Sensor Installation Guide | SimpliSafe Support Home

Water Sensor Installation Guide

Updated 

Overview

The Water Sensor alerts you to leaks and flooding, helping you prevent expensive water damage. They are always sensing, whether your system is armed or not. 

We won’t request dispatch of emergency services for water alarms, but with professional monitoring you’ll receive an automated call letting you know about the alarm.

Before Getting Started

Before setting up your Water Sensor, you will need to install your Base Station

The Water Sensor should be placed on the floor where there is a risk of leaks, flooding, or broken plumbing. We recommend putting the Water Sensor in a laundry room, basement, or underneath a sink.

Installing the Water Sensor

To install the Water Sensor to your SimpliSafe® system, take the following steps. If you would like an interactive experience, jump to the guided flow below.

  1. Open up the SimpliSafe® Mobile App on your smartphone or tablet

  2. Navigate to the three-bar menu icon in the top left corner of the screen

  3. Select Add Device or Camera

  4. Tap Let’s Go at the bottom of the screen

  5. Scroll down to Water and follow the on-screen prompts

Use the guided flow below for an interactive, step-by-step experience that will help you through the installation process.

Troubleshooting

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