Before installing your Outdoor Security Camera Series 2, you’ll need a Gen 3 SimpliSafe® System running the latest firmware version. You can check for any updates to your system using the SimpliSafe® Mobile App:

1. Open the SimpliSafe® Mobile App on your phone or tablet

2. There should be a tile on the Overview tab that says “Update Available” if applicable

3. You may also manually check for updates to your system

1. Choose My System from the bottom navigation bar

2. Select Base Station Settings

3. Look for the field labeled Firmware

4. To the right this will state “Update Available” if applicable

5. Tap on “Update Available” and follow the in-app prompts to run the update

You’ll also want to charge the battery for your Outdoor Camera using the included USB charging cable and your own USB power adapter that outputs 7.5W minimum. It can take up to 6 hours to fully charge your battery. You’ll want to fully charge your battery even if you plan on using the outdoor power cable with SimpliSafe® Active Guard Outdoor Protection.

Watch the video below for a hands-on experience from our team of experts for the installation process

In order to successfully set up the Wireless Outdoor Security Camera, you will need the following:

• The latest generation of the SimpliSafe Base Station and Keypad ​

• The SimpliSafe Mobile app

• A screwdriver for mounting on wood or vinyl surfaces

• A 7/64 drill bit for mounting on brick, stucco or tile surfaces

• Compatible USB adapter ( 5V, 7.5W+, 1.5A+, not included)

• A 2.4GHz network connection

• Note: the Outdoor Camera’s optimal temperature threshold is ​​-4°F to 122°F

We also recommend fully charging the battery in your camera prior to beginning the installation process. This will take up to 6 hours for the battery to fully charge. You'll know it's charged when all 3 lights on the battery are illuminated, and not pulsing.

Watch the video below for a hands-on experience from our team of experts for the installation process

Use the guided flow below for an interactive, step-by-step experience that will help you through the installation process

Video Doorbell Pro is currently compatible with the SimpliSafe® Gen 3 System, and requires an existing wired doorbell setup, a mechanical chime, and a transformer that provides 8-24 VAC, 10-30VA. 

To install the Video Doorbell Pro, you'll need to have your Video Doorbell Pro Kit, which includes a Torx screwdriver. You'll also need your own Phillips screwdriver.

Watch the video below for a hands-on experience from our team of experts for the installation process

Use the guided flow below for an interactive, step-by-step experience that will help you through the installation process

If you notice that your mechanical chime produces a constant buzzing sound, or it doesn’t sound when the Video Doorbell Pro is pressed, you may need a Chime Connector. If you do not have a Chime Connector, please contact our Support team and they will send one to you free of charge.

The Smart Alarm Wireless Indoor Security Camera is a battery-operated security camera that’s designed for indoor use. It records at 1536p and has a wide field of view at 125 degrees. The battery in the Smart Alarm Indoor Camera can also last up to 3 months on a single charge.

You will need the following tools before installing your Smart Alarm Indoor Camera:

• USB Power Adapter (5V, 7.5W minimum)

• Phillips head screwdriver

Watch the video below for a hands-on experience from our team of experts for the installation process

Use the guided flow below for an interactive, step-by-step experience that will help you through the installation process

The SimpliCam® alerts you the instant it detects motion so you can see what’s happening and take action through its 2-way audio. After taking your camera out of the box, we recommend you thread the cord through the stand, plug it into the camera, put the camera on the stand, and plug it into the power source.

Watch the video below for a hands-on experience from our team of experts for the installation process

Use the guided flow below for an interactive, step-by-step experience that will help you through the installation process

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