Why Does my Base Station Have a Red Light?
Updated
The Base Station can pulse red for two different reasons. Depending on the length of the pulse or the timing between it, it can mean different things.
Slow Pulse, with 8-10 seconds between each pulse
This indicates that there is a minor system error, such as radio interference. You can check the Keypad for more details. To resolve the red light, you will want to address the system error that’s occurring.
Continuous Pulse for 1-2 minutes, followed by Solid Red Light
If you are seeing a continuous pulse for 1-2 minutes, this indicates that there was a recent alarm. After 1-2 minutes the Base Station will turn to a solid red light to alert you to the recent alarm. You can check the Keypad or the SimpliSafe® Mobile App for more details.
Clearing the Keypad Warning and Red Light
You can clear the Keypad Warning and Red Light for your Base Station by following these steps below:
Using your Keypad, press OFF to disarm your system
Then, press the screen of your Keypad towards the warning symbol
An error should appear, select clear to clear the warning message
Once done, this should clear the error message displayed on the Keypad and reset the LED on your Base Station