We’ve received reports of multiple sensors reporting as Offline on users’ systems, or that the Keypad is reporting that it is Out of Range as of late without prior issues.   Our engineering teams have been actively investigating this issue, and the good news is that we were able to

We’ve received reports of multiple sensors reporting as Offline on users’ systems, or that the Keypad is reporting that it is Out of Range as of late without prior issues.   Our engineering teams have been actively investigating this issue, and the good news is that we were able to

Since the update, my keypads are constantly showing an “Out of range” message and many sensors keep telling me that the various sensors are not connected. All of these issues began with the firmware update? HELP!

We have been investigating incidents of the Base Station showing a green light for an unknown reason. The Base Station should only show a green light when the Video Doorbell Pro’s button is pressed.   We have seen some users report that they see the green light even if their Video Doorbe

We have been investigating incidents of the Base Station showing a green light for an unknown reason. The Base Station should only show a green light when the Video Doorbell Pro’s button is pressed.   We have seen some users report that they see the green light even if their Video Doorbe