rodawright
Joined
April 12th, 2025
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rodawright's Activities
2 months ago
We’ve received reports of multiple sensors reporting as Offline on users’ systems, or that the Keypad is reporting that it is Out of Range as of late without prior issues. Our engineering teams have been actively investigating this issue, and the good news is that we were able to
2 months ago
We’ve received reports of multiple sensors reporting as Offline on users’ systems, or that the Keypad is reporting that it is Out of Range as of late without prior issues. Our engineering teams have been actively investigating this issue, and the good news is that we were able to
Just have to wonder how many people have issues but have not taken to this message board. My elderly mother just explained how she changed all of the batteries in her system which interesting timing.
2 months ago
2 months ago
We’ve received reports of multiple sensors reporting as Offline on users’ systems, or that the Keypad is reporting that it is Out of Range as of late without prior issues. Our engineering teams have been actively investigating this issue, and the good news is that we were able to
Guess I will have to call to discontinue monitoring and request a refund for the bricked system that is less than 6 months old.
2 months ago
We’ve received reports of multiple sensors reporting as Offline on users’ systems, or that the Keypad is reporting that it is Out of Range as of late without prior issues. Our engineering teams have been actively investigating this issue, and the good news is that we were able to
My base station still lays on the floor with the batteries removed; what a mess.
2 months ago
We’ve received reports of multiple sensors reporting as Offline on users’ systems, or that the Keypad is reporting that it is Out of Range as of late without prior issues. Our engineering teams have been actively investigating this issue, and the good news is that we were able to
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2 months ago
2 months ago
We’ve received reports of multiple sensors reporting as Offline on users’ systems, or that the Keypad is reporting that it is Out of Range as of late without prior issues. Our engineering teams have been actively investigating this issue, and the good news is that we were able to
SimpliSafe will not respond to the thread because they know it is a mess. I had to unplug the base station and pull the batteries ... a paperweight for now. I guess I have to wait for the next firmware update??
2 months ago
Here’s what’s coming in 2.18: Updated Base Station LED Behavior for Active Guard Outdoor Protection General performance improvements You may have noticed that your system updated to firmware 2.18 without manual input. Where applicable, future system updates will occur automatically
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2 months ago
We’ve received reports of multiple sensors reporting as Offline on users’ systems, or that the Keypad is reporting that it is Out of Range as of late without prior issues. Our engineering teams have been actively investigating this issue, and the good news is that we were able to
@catalfu Same issue here. Tech support of no help; they blamed my wi-fi
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