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expectnothing

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March 27th, 2025

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expectnothing
commented on 's post

1 month ago

We’ve received reports of multiple sensors reporting as Offline on users’ systems, or that the Keypad is reporting that it is Out of Range as of late without prior issues.   Our engineering teams have been actively investigating this issue, and the good news is that we were able to

After a system update, my MOTION sensors (2) fall offline after 24 hours or 23 hours. I have to remove them, then re-add them every day to get them to work. It's infuriating. It was working fine before a system update.

expectnothing
followed 's post

2 months ago

Multiple sensors are falling off line.; Please help. I’ve spoken with troubleshooting multiple times to no avail. This post is much like Eric from last year. It looks like Eric probably had to go with a different monitoring system. I’ve had SimpliSafe3 since April 2021. Initially there were sev

expectnothing
commented on 's post

2 months ago

Multiple sensors are falling off line.; Please help. I’ve spoken with troubleshooting multiple times to no avail. This post is much like Eric from last year. It looks like Eric probably had to go with a different monitoring system. I’ve had SimpliSafe3 since April 2021. Initially there were sev

I have this exact problem. My base station would not update and failed on every update. The suggested fix was unplug and remove the batteries for 1 min. I did that, then it patched up fine. After it was patched, now every day at about 4:30 pm, 2 moti

expectnothing
joined community.

March 27, 2025