I'll be moving on also. The lack of support indicates an overall lack of commitment to customer satisfaction.

Oddly, timeline doesn't seem to record activity from any of the regular entry / motion sensors. It's mostly focused on camera feeds, which are often spotty.  I'd recommend adding other sensor activity to the timeline as well.  Notifications can be set up based on personal preference, but

It looks like the Simpli Safe customer service is a AI bot now. We will never get this update. I am moving on to a new company. This is unacceptable. I can’t wait another year.

Comparable with other security systems, it would be helpful if there was a setting on the Motion Sensors to log activity to the timeline without having to set up a Secret Alert and receive Push notifications. Or, allow the Secret Alert to log to the

@dlpsr​ that’s all really awesome but I just don’t understand why that is necessary. I’ve been a dev for a long time and I can’t understand why this feature would be difficult to implement. I pair a sensor with the system and name it, the system know

User opinion here; As the admins stated, for years, 😉 in this thread at least, it's not in development. But continuing post helps push it for those that want it as an option. Even if it's never part of SS3, coming up with a better polling of the S

@Dupuisb98​ yeah, it’s definitely disappointing as a brand new user. It makes me feel like I should’ve done more research and that they are done as soon as they get your money.

So is there an update on this? Scrolling through this list this one feature has been asked for, for about 4 years now……. It seems odd to have a feature request forum and one feature that get asks for, for FOUR YEARS never gets implemented.

I'll add my voice to the chorus, as I've had the system for a month and just discovered that the log doesn't show entry sensors opening/closing. This was standard in my prior ADT app.  I understand I could set a silent alarm, but I don't want t

I’m a bit shocked that this basic feature is not already available. When comparing systems and ultimately deciding to choose SimpliSafe I did not even fathom this information would not be available. Please implement this as soon as you can!