SimpliSafe Support Home

How do you get support?

My system is approximately 3 months old - I started getting entry sensor low battery warning. I contacted Simplisafe through chat feature. 2 support folks - all I needed was a replacement battery, under warranty. We couldn't there - I purchased batteries. Same chat - explained the 2nd system, purch

@captain11 I'm sorry, but wouldn't a phone call take me to the same support group that handles the chat support? Phone calls do not have the capability to include attachments (screen shots) which was requested by chat support to understand what was

How do you get support?

My system is approximately 3 months old - I started getting entry sensor low battery warning. I contacted Simplisafe through chat feature. 2 support folks - all I needed was a replacement battery, under warranty. We couldn't there - I purchased batteries. Same chat - explained the 2nd system, purch

728

3

0

How do you get support?

My system is approximately 3 months old - I started getting entry sensor low battery warning. I contacted Simplisafe through chat feature. 2 support folks - all I needed was a replacement battery, under warranty. We couldn't there - I purchased batteries. Same chat - explained the 2nd system, purch

728

3

0

Engagement Stats

0

Likes Received

1

Responses

1

Conversations Followed

1

Posts

0

Accepted Solutions

kthielen_11

About me

kthielen_11's Activities

kthielen_11

kthielen_11

How do you get support?

kthielen_11

kthielen_11

How do you get support?

kthielen_11

How do you get support?

kthielen_11

Engagement Stats