‎terry1elam | SimpliSafe Support Home

terry1elam

Joined 

June 25th, 2024

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terry1elam
commented on 's post

11 months ago

I have talked to customer service and they are no help. I moved and lost the metal mounting plate to my smart lock. The representative I spoke with claims I can find them online but I have looked everywhere and can’t find one. Does anyone know where I can purchase one?

How can these locks be out of stock for so long?

terry1elam
followed 's post

11 months ago

I have talked to customer service and they are no help. I moved and lost the metal mounting plate to my smart lock. The representative I spoke with claims I can find them online but I have looked everywhere and can’t find one. Does anyone know where I can purchase one?

terry1elam
commented on 's post

11 months ago

I have talked to customer service and they are no help. I moved and lost the metal mounting plate to my smart lock. The representative I spoke with claims I can find them online but I have looked everywhere and can’t find one. Does anyone know where I can purchase one?

I need the lock mounting bracket as well. We moved and the bracket went somewhere but not with the lock. Can I get a new one?

terry1elam
joined community.

June 25, 2024