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philipblair

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March 28th, 2024

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philipblair
replied to a comment on 's post

3 months ago

Has anyone that has also had this occurrence received an answer from Simply Safe as to why this would happen?

How long does it take your engineers to investigate this? Messages on here going back more than a year and the only response from simplisafe is we are investigation this. Get the finger out and fix the issue, otherwise I will be cancelling by servic

philipblair
liked 's reply

3 months ago

This has been going on for me for over 6 months. Its unacceptable that this has not been solved yet. Clearly if it is not a software issue it's a defective hardware issue. I have been told many times updates are due but yet still no solution. Any act

philipblair
followed 's post

3 months ago

Has anyone that has also had this occurrence received an answer from Simply Safe as to why this would happen?

philipblair
replied to a comment on 's post

3 months ago

Has anyone that has also had this occurrence received an answer from Simply Safe as to why this would happen?

I have had numerous instances of this happen, it's either disarmed by the app or the remote, this happens when it isn't armed. It also happens many hours after the last disarm, so I don't see how it can simply be the system re announcing the last di

philipblair
liked 's post

11 months ago

Hello, I just installed a new SimpliSafe system, but now I am thinking I will move one of the components, and do not have replacement adhesive. I thought it might come with some replacements? My system did not. I actually need a replacement adhesive for the keypad. I am pretty sure I can buy thes

philipblair
joined community.

March 28, 2024